Services

We understand the needs of our customers & provide multiple services at our Concierge desk

Services

We understand the needs of our customers & provide multiple services at our Concierge desk

Shuttle Service

Member's Parking

Personal Shopper

Newly Added Services

Your journey begins the moment you step on board

Enjoy a seamless journey to Phoenix Palladium with our complimentary shuttle service. Operating daily from 11 AM to 9 PM, the shuttle runs from Sai Service, Phoenix Palladium to Nehru Science Centre metro station, Aqua line, ensuring your visit begins with comfort and ease

Frequently Asked Questions

It operates from Nehru Science centre station of Aqua line to Phoenix Palladium.

Yes, currently, the shuttle service is free of cost and operating on a first-come, first-served basis.

The shuttle operates throughout the day.

No, it's on a first-come, first-served basis.

Car Wash Service

Because a luxury mall experience begins at the parking lot

Shine While You Shop.
With Phoenix Nhance’s Car Wash Service, your car gets the VIP treatment while you enjoy your time at Phoenix Palladium. Leave the cleaning to us and return to a car that’s as refreshed as you are.

How to book your car wash:

  1. Call Phoenix Assist at +91 81428 81428

  2. Hand over your keys at the designated service point

  3. Shop, dine, and relax — we’ll take care of the rest

Because at Phoenix Palladium, luxury extends beyond your shopping bags.

A holistic styling experience curated just for you

Nothing beats a well-styled look that helps you stand out in any event or on a regular day. Phoenix Assist presents styling services – a one stop destination to curate your personal style.













NameService DetailsShopping Duration
Quick Shopping & Styling Assistance (₹2,500) 15 mins (Café) + shopping. This session is a total of 2 hours shopping + 30-minute consultation and is best suited for those needing to shop for a specific event or 2-3 looks very quickly. 2 hrs
Signature Styling Assistance (₹4,500) 30 mins (Café) + Shopping. This session is a total of 4 hours’ shopping + 30-minute consultation and is best suited for those looking to invest in a capsule wardrobe or shop for key pieces to add to their wardrobe for a new job or vacation. 4 hrs
Intense Styling Assistance (₹7,500) 30 mins (Café) + Shopping. This session is a total of 6 hours shopping + 30-minute consultation and is best suited for those looking to completely change their current style, shop for a new wardrobe overall or even a seasonal wardrobe. 6 hrs


Please check to proceed further.

Our Features

Flexible scheduling options
Elaborate consulting sessions with personal shoppers
100 + luxury brands to pick from
Personal shopping for all occasions

Frequently Asked Questions

It pairs users with Stylists/ fashion experts who provide tailored guidance as shoppers navigate the mall environment. From personalized outfit recommendations to curated store suggestions that match individual body type and style preferences, this service aims to simplify and elevate the shopping experience.

We have 3 distinct packages ranging from 2 hours, 4 hours and 6 hours. Depending on the extent of your shopping list.

Client will need to pay INR 500 for every additional shopping hour However, please note that the package hours cannot be split up to avail on different days.

The base package (2,4 and 6 hours) remains same, it is up to the customer to use. Remaining hours cannot be clubbed to another booking or split to be services separately another day.

• Concierge to share booking link or clients can scan QR code that is displayed. It will be redirected to a booking form.
• Select their preferred date, time for personal shopping service
• Provide details about their style preferences and shopping goals
• Secure their booking with a confirmation email or SMS

Rescheduling of a session has to be done at least 24 hrs prior. Cancellation withing 24 hrs from the booked session, will not be considered and booking charges are forfeited. Before 24 hrs, 90% of the booking amount will be issued in the form of a credit note, valid to use for a 6 month period.

Newly Added Services

Newly curated services for your convenience

Pram service

Hassle-free pram service for a comfortable shopping experience with your little one

Child Safety Tags

Keep your child safe with our identification tags

Car Spa

A quick wash for your car while you shop

EV charging stations

Charge your electric vehicle while you spend your time in experiences and shopping.

Luggage Assistance

Shop hands-free with our secure luggage assistance.

Porter service

For a seamless shopping experience!

Reservations across restaurants

Skip the waiting time and book with us a spot at your favorite restaurant.

Power Bank service

Charge on the go

Reserved Parking specially abled

Easy-access parking for differently-abled guests

Wheel Chair

Wheelchair-friendly space and service for easy mobility