We understand the needs of our customers & provide multiple services at our Concierge desk


We understand the needs of our customers & provide multiple services at our Concierge desk

member's Parking

Shop & Drop

Newly Added Services


Because a luxury mall experience begins at the parking lot

Plan your next visit using Phoenix Nhance, at Phoenix Palladium & we'll reserve a parking slot just for you.


  1. Download Phoenix Nhance from your App store
  2. Sign up and become Nhance Member
  3. Click on Members Parking button on the Home Screen
  4. Click on Book Member’s Parking
  5. Select your arrival time slot for the day
  6. Add your vehicle number below or select your car if it is already added
  7. Click on Book Members Parking
  8. Your booking details will be displayed on screen, Click on confirm
  9. That’s it, you will get your parking ticket on your screen, show the same at P5 parking and park your car in the specially designated member's parking area.


Please note: Your parking slot remains active for 30 mins only. If you do not use your allotted parking ticket within 30 mins of booking, your slot expires & you would have to re-book your parking slot.



Because why lug your shopping bags around when we can seal and store them safely for you

With Phoenix Nhance at your fingertip, we bring to you the ease and comfort of dropping your bags at our Help Desk and enable you to shop till you drop.




  • Download Phoenix Nhance from your App store
  • Sign up and become Nhance Member
  • When all set to spend time shopping in Phoenix Palladium, visit our Help Desks located at Palladium Atrium, East Zone or in Grand Zone
  • Click on SHOP & DROP icon on the home page and show your customer QR code to the Help Desk Manager
  • The Manager will collect your bag and place it securely in a tamper proof locked bag
  • Post shopping, to collect your bags, please show the QR code again

Know More Service

Newly curated service for your convenience


Shoppers can avail this service for their shopping bags while they continue their shopping spree in their favourite stores.

2. VALET PARKING: Shoopers can have their cars chauffeur parked inside our parking premises.

3. WHEEL CHAIR SERVICE: Shoppers can get a wheel chair upon arrival on request.

4. PORTABLE CHARGER: Shoppers can avail portable charger on request & get connected while they shop.

5. PRAM SERVICE: Convenient stroller rentals for stress-free outings.

6. SANITARY DISPENSER: Stay fresh and protected with easy-access hygiene essentials.

7. EV CHARGING STATION: Power up your electric vehicle while you shop and dine.

8. SEWING KIT: Quick fixes for wardrobe mishaps, available on the spot.

Come & explore our newly added services!