Services

We understand the needs of our customers & provide multiple services at our Concierge desk

Services

We understand the needs of our customers & provide multiple services at our Concierge desk

member's Parking

Shop & Drop

Newly Added Services

Car Wash Service

Because a luxury mall experience begins at the parking lot

Shine While You Shop.
With Phoenix Nhance’s Car Wash Service, your car gets the VIP treatment while you enjoy your time at Phoenix Palladium. Leave the cleaning to us and return to a car that’s as refreshed as you are.

How to book your car wash:

  1. Call Phoenix Assist at +91 81428 81428

  2. Hand over your keys at the designated service point

  3. Shop, dine, and relax — we’ll take care of the rest

Because at Phoenix Palladium, luxury extends beyond your shopping bags.

SHOP & DROP

Because why lug your shopping bags around when we can seal and store them safely for you.

Shop Freely. Travel Light.
With Phoenix Nhance at your fingertips, enjoy the ease and comfort of dropping your shopping bags at our Help Desk — so you can shop, dine, and explore without a worry.

It’s simple to get started:

  1. Call our Phoenix Assist helpline: +91 81428 81428

  2. Drop your bags at the designated Help Desk

  3. Continue your shopping spree, completely hands-free!

Your comfort is our priority — because at Phoenix Palladium, shopping should always be effortless.

Phoenix Assist

Offers a range of services for a seamless shopping and experiences
  1. Pram service: Hassle-free pram service for a comfortable shopping experience with your little one
  2. Child Safety Tags: Keep your child safe with our identification tags.
  3. Baby care room: A hygienic and convenient space for all your baby care needs.
  4. Luggage Assistance /Luggage room: Shop hands-free with our secure luggage assistance.
  5. Porter service: For a seamless shopping experience!
  6. Reservations across restaurants: Skip the waiting time and book with us a spot at your favorite restaurant.
  7. Reserved Parking for expectant Mothers: Convenient parking spots for moms-to-be
  8. Reserved Parking specially abled: Easy-access parking for differently-abled guests
  9. Valet Parking: Avail our valet services for effortless parking.
  10. Senior citizen Parking: Dedicated parking spots for senior citizens
  11. EV charging stations: Charge your electric vehicle while you spend your time in experiences and shopping.
  12. Car Puncture/Mechanic (On Call): Quick car repair assistance for emergencies
  13. Car Spa: A quick wash for your car while you shop
  14. Parking payment apps/ANPR/FASTTAG: Smart payment parking solutions
  15. Lost and found: We'll keep your belongings safe if our team spots any in the premises
  16. First Aid: Immediate medical assistance for any minor injuries
  17. Mall Directory / In Mall Navigation: Find your way to your go-to stores and restaurants with our easy digital guide
  18. Sanitory pads: Access essential feminine hygiene at our restrooms.
  19. Wheel Chair: Wheelchair-friendly space and service for easy mobility
  20. Free - WI-FI: Seamless connectivity across the mall for 30 minutes.
  21. Ambulance services: Be assured with emergency medical assistance on standby.
  22. Power Bank service: Charge on the go
  23. Connectivity: Shuttle Services available from Acharya Atre Chowk (Aqua line Metro) to Phoenix Palladium from 11 am to 9 pm for easy conveyance!

Come & explore our newly added services! 

 

Concierge